Has anyone else come across this issue please?ĭoes your Samsung TV not have an HDMI-ARC Port that you can use with CEC to control its volume instead?Īssuming the remote does control the TV using Bluetooth, then perhaps try these steps… I’ve already read past fix suggestions relating to Samsung Universal Remove settings eg.īut this doesn’t work. I have tried re-configuring the remote, deleting/adding the remote but nothing has worked. When I hit Vol+/-, the /- indicator on TV shows up, but the sound on the Beam does not change. I've replaced the batteries in the remote, and have also tried two Samsung remotes (both of which are connected to my TV).

The sound bar is hooked up to the TV via optical cable, and I've confirmed the TV is set to use the Optical sound output. Since then, to change the volume, I either need to push the buttons on the sound bar directly, or I need to use the Sonos app on my phone. This had been working fine for years but stopped working after a full power outage. You should also make sure that the volume of the TV and the sound bar are not too low or muted.I’ve lost the capability to control sound on my Sonos Beam from my Samsung TV remote. This will allow the TV to send the sound to the sound bar via the optical cable. You can do this by going to the TV menu and selecting Sound > Sound Output > Optical.

You need to check the sound output of your TV. This means that the subwoofer is connected to the soundbar. Then turn on the sound bar and wait for the blue LED light on the subwoofer to stop blinking and stay on. Then, with the sound bar off, press and hold the Up button on your sound bar remote until ID SET appears on the display. You can do this by pressing and holding the ID SET button on the back of your subwoofer for about 5 seconds until the blue LED light starts blinking rapidly. You need to pair your subwoofer to your sound bar. You should also see a blue LED light on the soundbar. You can do this by pressing the Source button on your sound bar remote until BT appears on the display. You need to make sure that the Bluetooth function is enabled on your sound bar. I will try to help you with some simple steps: I'm sorry to hear that you are having trouble connecting your subwoofer to your Samsung sound bar HW-M360. To disable this feature, press and hold the WOOFER button until 'OFF - ANYNET' appears on the display (about 5 seconds). To enable this feature on your sound bar, press and hold the WOOFER button until 'ON - ANYNET' appears on the display (about 5 seconds). To enable this feature on your TV, go to Settings > General > External Device Manager > Anynet+ (HDMI-CEC) and turn it on. This feature allows the devices to communicate and control each other over HDMI.

If you are using an HDMI cable, you need to enable the Anynet+ (HDMI-CEC) feature on your TV and your sound bar.

To disable this feature, press and hold the WOOFER button until 'OFF - AUTO POWER' appears on the display (about 5 seconds). To enable this feature, press and hold the WOOFER button until 'ON - AUTO POWER' appears on the display (about 5 seconds). This feature allows the sound bar to turn on automatically when it detects a signal from the TV.

If you are using an optical cable, you need to enable the Auto Power Link feature on your sound bar.

Sound control button samsung soundbar